chat transcript

[Tue 23 Jun 2009 07:57:30 PM EDT] Scott : hello

[Tue 23 Jun 2009 07:57:39 PM EDT] Scott : i am working on my mic

[Tue 23 Jun 2009 07:57:44 PM EDT] David : hello

[Tue 23 Jun 2009 07:59:42 PM EDT] Rob Mapes : i don't have a mic

[Tue 23 Jun 2009 07:59:46 PM EDT] geekette : Howdy folks

[Tue 23 Jun 2009 08:00:08 PM EDT] Rob Mapes : no one the call-in line

[Tue 23 Jun 2009 08:00:19 PM EDT] Rob Mapes : no one on the call-in line

[Tue 23 Jun 2009 08:00:30 PM EDT] Rob Mapes : hi wilma

[Tue 23 Jun 2009 08:00:43 PM EDT] geekette : Sorry, no I didn't call in

[Tue 23 Jun 2009 08:01:03 PM EDT] geekette : Hardly anyone ever gets on that line anyway so it's not usually worthwhile

[Tue 23 Jun 2009 08:01:11 PM EDT] Rob Mapes : ok

[Tue 23 Jun 2009 08:01:34 PM EDT] David : They could really help!

[Tue 23 Jun 2009 08:01:53 PM EDT] geekette : If you want, I'll call in

[Tue 23 Jun 2009 08:01:58 PM EDT] Rob Mapes : no need

[Tue 23 Jun 2009 08:02:09 PM EDT] Rob Mapes : i can hear you, i just don't have a mic

[Tue 23 Jun 2009 08:02:28 PM EDT] D.D. : Hey All!

[Tue 23 Jun 2009 08:02:36 PM EDT] geekette : The call isn't recorded. Only what happens in here. Hi, Debbie

[Tue 23 Jun 2009 08:03:11 PM EDT] D.D. : I have to check out at 8p cause my friend Pam (that I dog train with) is on America's Got Talent tonight. :)

[Tue 23 Jun 2009 08:03:46 PM EDT] D.D. : i have to record that show but i will be checking in and out here.

[Tue 23 Jun 2009 08:03:54 PM EDT] D.D. : bless you

[Tue 23 Jun 2009 08:03:58 PM EDT] Larry Waters : Hi Wilma!

[Tue 23 Jun 2009 08:04:12 PM EDT] David : I forgot how to retrieve meeting afterward

[Tue 23 Jun 2009 08:04:33 PM EDT] David : ok thanks

[Tue 23 Jun 2009 08:04:43 PM EDT] Larry Waters : Hi Debbie! My condolences on your loss.

[Tue 23 Jun 2009 08:04:48 PM EDT] D.D. : can't retrieve it if it's not recorded right?

[Tue 23 Jun 2009 08:04:57 PM EDT] Larry Waters : We were praying for you.

[Tue 23 Jun 2009 08:05:17 PM EDT] D.D. : thank you larry for your kind thoughts/prayers

[Tue 23 Jun 2009 08:07:38 PM EDT] D.D. : Hey Wilma, could you address if a person can still backup their Joomla directories if a host such as hostmonster freezes their account due to excessive files, as long as one can still login to the back end?

[Tue 23 Jun 2009 08:08:43 PM EDT] D.D. : where's liz?

[Tue 23 Jun 2009 08:11:17 PM EDT] Larry Waters : yep

[Tue 23 Jun 2009 08:11:20 PM EDT] Rob Mapes : OK

[Tue 23 Jun 2009 08:11:21 PM EDT] Scott : good

[Tue 23 Jun 2009 08:11:28 PM EDT] Peter : yes, thanks

[Tue 23 Jun 2009 08:13:58 PM EDT] Rob Mapes : does it backup to your local drive?

[Tue 23 Jun 2009 08:17:29 PM EDT] David : I never used the create feature and it seems to work anyway

[Tue 23 Jun 2009 08:17:56 PM EDT] David : Its always super fast

[Tue 23 Jun 2009 08:19:18 PM EDT] D.D. : it would be great if you could recap the process before moving on to the next one

[Tue 23 Jun 2009 08:19:29 PM EDT] Peter : I am alive, and, like David: I could handle it a bit slower ;-)

[Tue 23 Jun 2009 08:19:54 PM EDT] Peter : OOOOPS, David was referring to the process, I am referring to your presentation speed

[Tue 23 Jun 2009 08:20:23 PM EDT] D.D. : the screen print is VERY small. Please tell us what you are clicking on

[Tue 23 Jun 2009 08:20:28 PM EDT] Jeff : Do i need to uninstall the old version of JoomlaPac before I install the new version

[Tue 23 Jun 2009 08:20:32 PM EDT] David : must be because my sites are small

[Tue 23 Jun 2009 08:20:56 PM EDT] David : jpa is a hassle

[Tue 23 Jun 2009 08:21:20 PM EDT] D.D. : where is joomlapack backing up to?

[Tue 23 Jun 2009 08:21:52 PM EDT] Rob Mapes : I don't think Wilma can see the questions...

[Tue 23 Jun 2009 08:21:52 PM EDT] David : file in component directory

[Tue 23 Jun 2009 08:22:03 PM EDT] Peter : more or less, it is a bit fast for me

[Tue 23 Jun 2009 08:22:36 PM EDT] D.D. : what part of the host directory did you back up to and does it matter

[Tue 23 Jun 2009 08:22:40 PM EDT] Larry Waters : I love JoomlaPack

[Tue 23 Jun 2009 08:23:06 PM EDT] David : backup is simple, like to take time with restore more complicated

[Tue 23 Jun 2009 08:23:43 PM EDT] D.D. : Joomlapack is great but not if your frontend has been frozen.

[Tue 23 Jun 2009 08:24:22 PM EDT] D.D. : when hostmonster shut me down today, without warning, I couldn't have backed and changed hosts if i had wanted to.

[Tue 23 Jun 2009 08:25:31 PM EDT] D.D. : but if I can't do it daily, or in the case of a funeral... that is impossible

[Tue 23 Jun 2009 08:26:15 PM EDT] Rob Mapes : I have had two hosting services go out of business with no warning.

[Tue 23 Jun 2009 08:28:19 PM EDT] David : why not phpadmin?

[Tue 23 Jun 2009 08:28:26 PM EDT] Larry Waters : What is the appropriate directory?

[Tue 23 Jun 2009 08:28:30 PM EDT] David : why not create database yes

[Tue 23 Jun 2009 08:28:33 PM EDT] Peter : yup

[Tue 23 Jun 2009 08:28:56 PM EDT] David : ok gotit

[Tue 23 Jun 2009 08:36:11 PM EDT] Scott : yes

[Tue 23 Jun 2009 08:36:11 PM EDT] David : YES

[Tue 23 Jun 2009 08:36:16 PM EDT] Jeff : yes

[Tue 23 Jun 2009 08:36:21 PM EDT] Sai Gunturi : yes

[Tue 23 Jun 2009 08:36:40 PM EDT] D.D. : You mentioned four ways to back up but only listed two - PHP My Admin and Joomla Pack

[Tue 23 Jun 2009 08:36:47 PM EDT] Larry Waters : Does the new version of JoomlaPack allow auto-scheduled backups...in regards to D.D.'s early question

[Tue 23 Jun 2009 08:37:12 PM EDT] David : One was manual

[Tue 23 Jun 2009 08:37:20 PM EDT] D.D. : thanks david

[Tue 23 Jun 2009 08:37:46 PM EDT] Larry Waters : Great

[Tue 23 Jun 2009 08:37:57 PM EDT] D.D. : got it, thanks wilma

[Tue 23 Jun 2009 08:38:34 PM EDT] David : need a small site

[Tue 23 Jun 2009 08:39:03 PM EDT] D.D. : How long does your backup usually take wilma?

[Tue 23 Jun 2009 08:40:34 PM EDT] David : I think it was the opposite - jpa was blocked zip is available and have to set to zip ]

[Tue 23 Jun 2009 08:42:26 PM EDT] Scott : great job

[Tue 23 Jun 2009 08:42:45 PM EDT] D.D. : are auto updates for new joomla versions available for this or must they be done manually from the backup point on?

[Tue 23 Jun 2009 08:42:50 PM EDT] David : I think my problem was using phpadmin instead of mysql to create database and got directories mixed up somehow with permissions

[Tue 23 Jun 2009 08:43:48 PM EDT] David : losing voice

[Tue 23 Jun 2009 08:44:29 PM EDT] David : lost you for awhile

[Tue 23 Jun 2009 08:45:00 PM EDT] Larry Waters : yes

[Tue 23 Jun 2009 08:45:04 PM EDT] David : can hear now

[Tue 23 Jun 2009 08:45:51 PM EDT] Larry Waters : FF

[Tue 23 Jun 2009 08:45:51 PM EDT] Peter : filezilla

[Tue 23 Jun 2009 08:45:59 PM EDT] Rob Mapes : filezilla

[Tue 23 Jun 2009 08:46:00 PM EDT] Scott : filezilla

[Tue 23 Jun 2009 08:46:18 PM EDT] David : fireftp

[Tue 23 Jun 2009 08:46:35 PM EDT] traffic_engineer : core ftp

[Tue 23 Jun 2009 08:46:46 PM EDT] Scott : fireftp free??

[Tue 23 Jun 2009 08:46:54 PM EDT] Sai Gunturi : Wilma:can you show the Joomlapack site to download Joomlapack to desktop, it has sevearl options

[Tue 23 Jun 2009 08:46:55 PM EDT] D.D. : wilma, i wasn't asking about auto backups/restores. i was asking about auto updates of the newest versions when there are new joomla revisions - in otherwords, are your backups listed in "Joomla 1.5" under super scripts or fantastico

[Tue 23 Jun 2009 08:47:12 PM EDT] David : fireftp free firefox addon

[Tue 23 Jun 2009 08:47:19 PM EDT] Scott : thks

[Tue 23 Jun 2009 08:47:26 PM EDT] Jeff : coreFTP lite

[Tue 23 Jun 2009 08:47:44 PM EDT] D.D. : so you are saying that restores are no longer listed in Simple Scripts?

[Tue 23 Jun 2009 08:47:55 PM EDT] Larry Waters : fireftp to be more specific than FF

[Tue 23 Jun 2009 08:48:24 PM EDT] D.D. : restoring to the same directory

[Tue 23 Jun 2009 08:48:32 PM EDT] Scott : what is simple scripts?

[Tue 23 Jun 2009 08:49:08 PM EDT] D.D. : Simple scripts is also for keeping up with newest versions of Joomla

[Tue 23 Jun 2009 08:49:09 PM EDT] Scott : thanks

[Tue 23 Jun 2009 08:49:09 PM EDT] Jeff : There are two versions of JoomlaPac, use the free version as it is the simple version, the other is also free but you need to know what you are doing

[Tue 23 Jun 2009 08:49:21 PM EDT] Peter : I have used "simple scripts" and it works well for me

[Tue 23 Jun 2009 08:49:35 PM EDT] David : extensions break and have to reinstalled when new versions of Joomla

[Tue 23 Jun 2009 08:49:59 PM EDT] Peter : ah, ok, thanks for explaining that!

[Tue 23 Jun 2009 08:50:32 PM EDT] D.D. : As i have understood you saying before, if your site is no longer listed in Simple Scripts then a person would have to manually update the site every time a security update comes out.

[Tue 23 Jun 2009 08:50:38 PM EDT] David : I have had to go into phpadmin sometimes to remove trashed extensions with new versions of Joomla

[Tue 23 Jun 2009 08:50:55 PM EDT] D.D. : and there are a ton of security updates to keep up with

[Tue 23 Jun 2009 08:51:08 PM EDT] Scott : does joomlapack know about new directories within the install?

[Tue 23 Jun 2009 08:51:35 PM EDT] Scott : thanks

[Tue 23 Jun 2009 08:52:20 PM EDT] D.D. : so if i switch to host gator, then my restored site will not be listed in the script apps

[Tue 23 Jun 2009 08:52:45 PM EDT] Peter : I know you covered this: Joomlapack 2.2 free zip is what you're suggesting?

[Tue 23 Jun 2009 08:52:47 PM EDT] Scott : can a zip on the server make the download faster

[Tue 23 Jun 2009 08:52:59 PM EDT] D.D. : i wish simple scripts would come up with an import feature.

[Tue 23 Jun 2009 08:53:22 PM EDT] Scott : thanks

[Tue 23 Jun 2009 08:54:21 PM EDT] D.D. : This has been GREAT Wilma! Very helpful!

[Tue 23 Jun 2009 08:54:38 PM EDT] Scott : hostmonster rating from 1 to 10??

[Tue 23 Jun 2009 08:54:49 PM EDT] David : I can't see what you are doing

[Tue 23 Jun 2009 08:54:54 PM EDT] Peter : Hostmonster 9 out of 10

[Tue 23 Jun 2009 08:55:03 PM EDT] Scott : thanks

[Tue 23 Jun 2009 08:55:09 PM EDT] Peter : one server update in 2 yrs

[Tue 23 Jun 2009 08:55:21 PM EDT] D.D. : also, Alicia had $1500 charged to her account by a hacker.

[Tue 23 Jun 2009 08:55:32 PM EDT] D.D. : not that it can't happen to any other host.

[Tue 23 Jun 2009 08:55:37 PM EDT] Peter : price is incredibly low,and they do have live chat support!!! (waiting time can vary a bit )

[Tue 23 Jun 2009 08:55:54 PM EDT] D.D. : hostmonster and host gator are still my favorites

[Tue 23 Jun 2009 08:56:10 PM EDT] Scott : are all aware of joomla?

[Tue 23 Jun 2009 08:56:13 PM EDT] David : godaddy had server issues

[Tue 23 Jun 2009 08:56:41 PM EDT] D.D. : the positive to host gator is that their tech support people are joomla users.

[Tue 23 Jun 2009 08:57:00 PM EDT] D.D. : they will answer joomla questions off the record

[Tue 23 Jun 2009 08:57:07 PM EDT] Peter : D.D.: What account did Alicia have hacked into (for my information)..........

[Tue 23 Jun 2009 08:57:08 PM EDT] Scott : thanks

[Tue 23 Jun 2009 08:57:10 PM EDT] Peter : HM = Utah

[Tue 23 Jun 2009 08:57:15 PM EDT] D.D. : her web host

[Tue 23 Jun 2009 08:57:19 PM EDT] Peter : yup

[Tue 23 Jun 2009 08:57:37 PM EDT] Larry Waters : Rochen has been very good for me but their Fantastico is still offering the Joomla upgrade to 1.5.8

[Tue 23 Jun 2009 08:57:38 PM EDT] Peter : hard to believe they're making money with their super low rates

[Tue 23 Jun 2009 08:57:43 PM EDT] D.D. : yes, her password was still probably password LOL!

[Tue 23 Jun 2009 08:57:56 PM EDT] Larry Waters : lod

[Tue 23 Jun 2009 08:57:58 PM EDT] D.D. : This was the first time she logged in since having her baby two months ago

[Tue 23 Jun 2009 08:57:59 PM EDT] Larry Waters : lol

[Tue 23 Jun 2009 08:58:04 PM EDT] Peter : wow on the hacking!

[Tue 23 Jun 2009 08:58:18 PM EDT] D.D. : i will ask her what the services were

[Tue 23 Jun 2009 08:58:26 PM EDT] Peter : yes, interesting

[Tue 23 Jun 2009 08:58:53 PM EDT] Scott : bummer

[Tue 23 Jun 2009 08:59:27 PM EDT] Sai Gunturi : can't see your desktop

[Tue 23 Jun 2009 09:00:04 PM EDT] Scott : you are back

[Tue 23 Jun 2009 09:01:04 PM EDT] Scott : if you separate media directory the rest of joomla is text

[Tue 23 Jun 2009 09:02:02 PM EDT] D.D. : just found out that one of the services they charged up was domain names. The hacker bought domain names and also redirected hers.

[Tue 23 Jun 2009 09:03:35 PM EDT] D.D. : Americas got talent just started. I will check back here shortly to check on the chat info.

[Tue 23 Jun 2009 09:03:43 PM EDT] Scott : there are some realy bad people in the world

[Tue 23 Jun 2009 09:06:00 PM EDT] Rob Mapes : gotta go. Thanks Wilma.

[Tue 23 Jun 2009 09:06:19 PM EDT] Larry Waters : Just lost your screen.

[Tue 23 Jun 2009 09:07:49 PM EDT] Peter : this is unrelated, D.D., just curious if HM was able at least to take back those domains..........that would be quite a few for 1500 bucks

[Tue 23 Jun 2009 09:08:18 PM EDT] Sai Gunturi : lost you

[Tue 23 Jun 2009 09:08:29 PM EDT] Peter : same here

[Tue 23 Jun 2009 09:08:39 PM EDT] Peter : your desktop no longer showing

[Tue 23 Jun 2009 09:09:01 PM EDT] Scott : about 50 domains registrations

[Tue 23 Jun 2009 09:09:09 PM EDT] Allura : don't see the desktop

[Tue 23 Jun 2009 09:09:47 PM EDT] Peter : actually, most domains are 10 bucks annually........that would make it 150, unless they registered more "fancy" extensions...........

[Tue 23 Jun 2009 09:10:22 PM EDT] Scott : i must be registering with the wrong service - register.com

[Tue 23 Jun 2009 09:10:38 PM EDT] Scott : yes

[Tue 23 Jun 2009 09:10:46 PM EDT] Peter : yup, .com/net/org is all below 10 dollars /yr

[Tue 23 Jun 2009 09:10:51 PM EDT] Peter : right

[Tue 23 Jun 2009 09:10:56 PM EDT] Scott : thanks

[Tue 23 Jun 2009 09:11:26 PM EDT] Peter : but I am glad hearing about that hacking event, as I was oblivious to that risk

[Tue 23 Jun 2009 09:11:27 PM EDT] Scott : without website packages?

[Tue 23 Jun 2009 09:11:44 PM EDT] Peter : website packages = $6 or so annually

[Tue 23 Jun 2009 09:12:21 PM EDT] Peter : it's been worth every penny to me, they have been great

[Tue 23 Jun 2009 09:12:22 PM EDT] Peter : yup

[Tue 23 Jun 2009 09:12:26 PM EDT] Peter : oooooooops

[Tue 23 Jun 2009 09:12:29 PM EDT] Peter : month!

[Tue 23 Jun 2009 09:12:40 PM EDT] Peter : 6x12=72

[Tue 23 Jun 2009 09:13:11 PM EDT] Peter : but offering live chat as well, where can you get that?

[Tue 23 Jun 2009 09:13:27 PM EDT] Peter : nope

[Tue 23 Jun 2009 09:13:34 PM EDT] Scott : no i got it

[Tue 23 Jun 2009 09:13:37 PM EDT] Peter : anything inspires me

[Tue 23 Jun 2009 09:13:46 PM EDT] Peter : nope, NOT boring me

[Tue 23 Jun 2009 09:14:25 PM EDT] Peter : I just realize how much I can learn in the Joomla realm, it is great to hang out with these great folks and you, Wilma, the "pro"

[Tue 23 Jun 2009 09:14:53 PM EDT] Peter : remember, America got talent is on ;-)

[Tue 23 Jun 2009 09:14:56 PM EDT] Scott : do you do any manual backups or always joomlapack?

[Tue 23 Jun 2009 09:15:32 PM EDT] Scott : what problems?

[Tue 23 Jun 2009 09:18:30 PM EDT] Peter : (I am a bit emberrassed to ask: I have joomlapack on my desktop, can you briefly mention how I install it? .........

[Tue 23 Jun 2009 09:18:38 PM EDT] Peter : otherwise I know I can read it on their site

[Tue 23 Jun 2009 09:18:59 PM EDT] Peter : (giving away the beginner that I am)

[Tue 23 Jun 2009 09:19:23 PM EDT] Peter : do I install it from within Joomla, I imagine.

[Tue 23 Jun 2009 09:19:31 PM EDT] Peter : yes, I hear you, Wilma

[Tue 23 Jun 2009 09:19:45 PM EDT] Peter : but now lost the connection

[Tue 23 Jun 2009 09:22:26 PM EDT] Peter : tx

[Tue 23 Jun 2009 09:22:31 PM EDT] Peter : you're so kind!

[Tue 23 Jun 2009 09:22:32 PM EDT] D.D. : peter - once domains are purchased or stolen, you are SOL. However, Alicia's bank card will credit her in case of fraud and pay the bill. Unfortunately, she has lost her domain.

[Tue 23 Jun 2009 09:22:44 PM EDT] Peter : wow, D.D.

[Tue 23 Jun 2009 09:22:56 PM EDT] Peter : amazing that crooks get away with such behaviour

[Tue 23 Jun 2009 09:23:09 PM EDT] Peter : yes, I have it on my desktop

[Tue 23 Jun 2009 09:23:14 PM EDT] Peter : and extracted it

[Tue 23 Jun 2009 09:23:24 PM EDT] Peter : ah, ok

[Tue 23 Jun 2009 09:23:38 PM EDT] Peter : wow, that was easy!

[Tue 23 Jun 2009 09:24:10 PM EDT] D.D. : they haven't gotten to Florida yet, so I am here since my friend auditioned in FL.

[Tue 23 Jun 2009 09:24:33 PM EDT] D.D. : no, you're here

[Tue 23 Jun 2009 09:24:38 PM EDT] Peter : yes

[Tue 23 Jun 2009 09:24:45 PM EDT] Peter : we can hear you

[Tue 23 Jun 2009 09:24:45 PM EDT] Scott : you have been lost several times

[Tue 23 Jun 2009 09:24:52 PM EDT] Peter : but the visual seems frozen

[Tue 23 Jun 2009 09:25:12 PM EDT] Peter : ah, ok, that's cool

[Tue 23 Jun 2009 09:25:16 PM EDT] Scott : remote?

[Tue 23 Jun 2009 09:25:46 PM EDT] Scott : thanks

[Tue 23 Jun 2009 09:26:05 PM EDT] Sai Gunturi : lost your screen

[Tue 23 Jun 2009 09:26:15 PM EDT] Peter : np

[Tue 23 Jun 2009 09:26:18 PM EDT] Scott : yes

[Tue 23 Jun 2009 09:26:22 PM EDT] Peter : helped a great deal!!!

[Tue 23 Jun 2009 09:26:27 PM EDT] Sai Gunturi : great wilma, thanks

[Tue 23 Jun 2009 09:26:40 PM EDT] Peter : thank you for your efforts!!

[Tue 23 Jun 2009 09:26:43 PM EDT] Scott : post it where?

[Tue 23 Jun 2009 09:26:49 PM EDT] Peter : I was impressed with the audio quality!!!\

[Tue 23 Jun 2009 09:27:03 PM EDT] Peter : yup

[Tue 23 Jun 2009 09:27:04 PM EDT] Scott : thnks

[Tue 23 Jun 2009 09:27:12 PM EDT] Peter : crystal clear

[Tue 23 Jun 2009 09:27:15 PM EDT] Peter : yup.........

[Tue 23 Jun 2009 09:27:17 PM EDT] Jim Macer : It is a great way of meeting!

[Tue 23 Jun 2009 09:27:17 PM EDT] Sai Gunturi : thanks

[Tue 23 Jun 2009 09:27:18 PM EDT] Peter : alright !

[Tue 23 Jun 2009 09:27:21 PM EDT] Allura : thank you Wilma

[Tue 23 Jun 2009 09:27:23 PM EDT] Peter : bye everyone

[Tue 23 Jun 2009 09:27:31 PM EDT] traffic_engineer : thanks, wilma - very usefull info